National Certificate: Information Technology: End User Computing
SAQA ID: 61591; NQF LEVEL: 3; CREDITS: 130
Developing Effective Learning and Development Practitioners
The National Certificate in IT: End User Computing – NQF Level 3, is designed to meet the needs of learners who require end user computing skills in all sectors of the economy, as End User Computing is an essential skill in any business today.
The qualification is designed to accommodate both learners in formal education and learners already employed. It aims to develop informed and skilled learners that can apply the acquired skills in any industry and should contribute towards improved productivity and efficiency in the workplace.
It introduces the learner to basic information technology terminology, basic computer components, common functions of a Personal Computer (PC), and the operating system; and introduces the learner to Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access. The learner will be able to use these applications to solve modern day business problems.
Desktop Support Technician. Systems Administrator. IT Help Desk Analyst. Network Engineer.
• Demonstrate an understanding of applying Graphical User Interface (GUI)-based Word Processing Application skills in the Workplace.
• Demonstrate an understanding of applying Graphical User Interface (GUI)-based Presentation Application skills in the Workplace.
• Demonstrate an understanding of applying GUI-based Spreadsheet Application skills in the Workplace.
• Demonstrate an understanding of applying GUI-based Electronic Mail Application skills in the Workplace.
• Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace.
• Improve Communication by combining communication skills with End User Computing skills.
• Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications.
• Demonstrate an understanding of the use of Information Communications & Technology (ICT) in an organisation & the impact it has on societies.
The learners will be required to compile a Portfolio of Evidence (PoE) that has both Formative and Summative assignments. Learners are expected to complete and submit a Portfolio of Evidence (PoE) to meet the specifications of the qualification and to demonstrate understanding in practical activities. The PoE evidence will be assessed by a registered constituent Assessor and moderated by a registered constituent Moderator and the external moderation will be conducted by the SETA during their verification for learner endorsement. The Certificate of Competence and Statement of Results will be issued by the SETA.
Grade 12. Computer literacy. Communication and Mathematical literacy.
Learning material, stationery, and learning supporting aids will be provided at the campus. Learner will receive electronic versions of the learning guides for this programme.
Outline
Introduction to PC’s
• Identify the different parts of the PC.
• Use the keyboard and mouse.
• Create and save Documents/Database/Spreadsheet/Presentation.
• Send and receive emails.
• Be able to type and save your work.
Communication
• Improve Communication by combining communication skills with End User Computing skills.
• Demonstrate an understanding of the use of Information Communications & Technology (ICT) in an organisation & the impact it has on societies.
Microsoft Word
• Create a document.
• Format a long document.
• Enhance a document.
Microsoft Excel
• Create a basic workbook.
• Work with Formulas and Functions.
• Create an Advanced Workbook.
Microsoft PowerPoint
• Create a Presentation.
• Enhance a Presentation.
• Network Servers.
Web browser application
• Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace.
Microsoft Outlook
• Understand email addresses.
• Know of different types of email providers.
• Understand Email productivity features.
Microsoft Access
• Create a Database.
• Maintain and Query a Database.
• Create Forms and Reports.
Numeracy (Mathematical) Skills
• Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications.