Computer Technician (NQF Level 5; 2 years)

Unleash the Power of Technology with Our Tech Whisperers: Computer Technicians.

Computer technicians aid computer users by answering questions, resolving technical problems and maintaining a company’s network, software and computer equipment. They are also called desktop support technicians or computer support specialists. Support can be provided in person, over the phone or online.

They address issues ranging from network systems to individual desktop computers. Computer
technicians can work for computer software or hardware companies, assisting customers with products.
More generally, computer technicians can work in a company’s IT department, providing computer
support to company employees. These technicians are responsible for maintaining the company’s
computer services (network and equipment). Their duties can include troubleshooting to detect and
solve technical problems, installing or updating required hardware and software. They can also
recommend computer products or equipment to improve company productivity.